Frequently Asked Questions
We’ve put together a list of frequently asked questions regarding our event services below but please get in touch if there is anything else that you need to know.
How long does it take to put up your marquees?
It depends on the size, access to the site and what internal designs you choose. Generally, we like to be with you by 0800 two days before your event, allowing two full days for setup. We will not leave until we are satisfied your marquee has been completed to our high standards, and signed off by you.
You’re an events company, so you provide more than a marquee?
We do indeed. We can help with every aspect of planning an event and event management and also bar services. We own our marquees and can provide and help with every element of furniture, props or anything else you have in mind. We have tons of ideas too.
Who organises and positions the furnishings?
If you would rather do it yourself then fine. Otherwise, it is all part of our service. We know the frustrations of tables and chairs being dumped in a corner of the marquee. Once layouts are confirmed, we will arrange accordingly.
Will the marquee damage the grass?
Your grass will change colour slightly as it will be covered by matting or carpet, but tends to recover quickly. There will be no permanent damage.
Is any additional space needed around the marquee?
Our unique marquees incorporate guy ropes on all sides, in keeping with their traditional splendour. This does mean slightly more space is needed around the marquee. Not a lot, just 1.5 meters.
How long is the marquee hire period?
Generally, we work on a weekend hire period. This covers a Thursday set-up and a Monday take down. Of course, we understand that not all events take place on weekends and can accommodate different formats.
Lighting is such an important aspect of a marquee and there are countless options. Our Petal Pole marquees look spectacular with fairy and festoon lighting, together with LED uplighter, and create the perfect atmosphere. There are so many other options and variables though. We know what works well, but you may have an idea yourself – it’s a team effort. Either way, we love creating bespoke spaces.
What if it’s cold?
Generally speaking, during the summer months the temperature in the marquee will be suitable throughout the course of your event. Should it be slightly chilly, we provide thermostatically controlled heaters which are located outside the marquee, keeping the marquee warmed to your required temperature.
We live in the UK and our weather fluctuates. We can’t change it but we can certainly work around it. We keep an eager eye on the forecasts and will ensure you have all of the equipment to keep you comfortable.
What if it rains?
Other than the main marquee, we offer a number of options whether its providing a covered smoking area or a walkway from a ‘drop off’ point.
How do we provide electrics for the marquee?
If the only power required is for lighting and music, we can install cabling to the nearest power supply on site. If power is required for anything more than this, there are two options; the use of a professionally connected mains supply or a silent running generator.
Can the sides of the marquee be opened?
Yes, weather permitting of course. All of our marquee walls and windows hook up and we will demonstrate exactly how they work, or we can offer a member of staff on site throughout the day to adjust or amend anything.
How far in advance should I book a marquee?
The best plan is to get in contact with us to see if your chosen dates are available. The planning time depends completely on the type of occasion, but normally this will be anything from one month to two years in advance.
Where do the caterers go?
We have smaller marquees which connect to the main marquee, which, where space allows, are discreetly positioned.
Do I have to pay a deposit, and what are your payment terms?
Our consultations are free of charge. We ask for a deposit of 20% to secure the date. The balance is due no later than 30 days before the event.
Need more help?
If our list of frequently asked questions hasn’t helped with your enquiry, just get in touch and we will see if we can help.